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Old Aug 27, 2012, 4:48 PM
Nicolew3 Nicolew3 is offline
 
Join Date: Aug 2012
Posts: 1
Thumbs down Flight attendant called TSA & cops for taking daughter to restroom

Flight 1375 from Orlando to BWI; I sat on the runway due to weather which is fine, however, my 6 yr old had to use the bathroom. I told her she needed to wait a little longer. Once in the air, the FA's began beverage service and people starting to use the bathroom. The FA's made an announcement that we couldn't wait in line, that we needed to stay at our seat until the person came out of the bathroom. We were in the center of the plane so people kept beating us to the bathroom and my daughter had to go really bad. The seat belt sign was turned off and we began to walk to the front of the cabin to use the bathroom even though it was occupied, I couldn't wait any longer. The FA told us to return to the seat and I said that that system wasn't working, it was an emergency and the fasten seat belt sign was off. She repeated herself as if not hearing my plea at all. So I told her I wasnt going back to my seat until my daughter used the bathroom. She repeated herself again and I said "no, you can either tell all these people that my daughter is next or you can call the cops to meet me at the gate". She chose option #2. So, coming back from Disney, I was met by a cop and TSA at the gate in front of my kids. The cop said to the FA, that I didn't break the law or violate any FAA policies. There was nothing he could do to me and that Southwest should reevaluate "their" policy regarding bathroom use. This was a horrible experience; the whole thing could have been avoided if the FA was empathetic to our needs or offered another solution to get my daughter to the bathroom. Instead, she pulled a power trip, planted her heels in the ground like a mule, embarrassed me, scared my children and ruined the ending to a magical vacation. Furthermore, I complained on Southwests website and still have not heard any follow up from them. Disgusting!
 

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