[IreneBalmforth]

My father is coming to the USA for the 1st time from the UK. As a birthday gift I (his daughter) called British Airways to Upgrade AND PAY $$$'s to give my father the best flying experience. I encouraged him to fly BA as it is the only direct flight from London to Denver.
After a 30 minute delay, I finally speak to a customer service rep, who tells me I have to be added to my father's itinerary in order to make any changes.
So, I ask my father to add me, and of course do not tell him about the surprise I am trying to organize.
My father is put through an agonizing 1 hour wait before speaking to a rep, who adds me, and then tells him that any changes made to the itinerary would be charged to HIS card.
So, Thanks to British Airways they spoilt what was going to be a superb gift for my father, and NOT to mention $$$'s for them for an upgraded ticket.
Thank you for giving my father & I a stressful day. I guess he will just have to stick with his original seat in dull and boring coach......