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Allegiant's incompetence

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Nov 28, 2012, 7:19 PM

harrietalden harrietalden is offline

Join Date: Nov 2012

Posts: 1

Allegiant's incompetence

My wife and granddaughter are scheduled to fly tomorrow, 11/29. For the past three days the following has occurred:

Phone calls to the airline has been answered with a recording stating that they are too busy to answer their phones;

Emails to the airline have gone unanswered;

Live online chat does not work.

Today, 11/28, when my wife tried to check-iin with her confirmation number at 11:30 am for an 8:55 am flight on 11/29, the reply she received was "You can only check-in between 24 hours and 60 minutes before yoiur flight.

Allegiant is inexpensive - I guess they believe that they can ignore even a semblance of customer service.

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Allegiant's incompetence

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