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LAN Chile unhelpful with lost luggage

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Dec 23, 2012, 8:57 PM

David Lindwall David Lindwall is offline

Join Date: Dec 2012

Posts: 2

LAN Chile unhelpful with lost luggage

LAN Chile lost my luggage on a flight from Guayaquil, Ecuador to Miami through Miami, and while they called me twice to let me know they were looking for it, when they actually found it they have not been able to get it to me. They did send me a form asking me to sign away any rights to press them for damaged or lost property in exchange for a $200 voucher for future LAN Chile travel. I did not sign the form and still haven't seen my luggage. My calls to their lost baggage office have gone unanswered. I don't know where the bag is and if it has been looted. What is clear is that despite the fact that it was lost on December 21, there is no way I will have the Christmas gifts inside it by Christmas.

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LAN Chile unhelpful with lost luggage

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