I'm writing this on behalf of all military personnel and their families. My brother is the Marine in charge of the war effort in Afghanistan. Our father is dying, and his wife and kids flew home from Japan to see him. They were 18 pounds overweight on the return trip. United airlines charged them $654.00. Is this how United Airlines treats Military Hero's families? Now he is in Afghanistan worrying about his finances, thanks to United Airlines. He has served 3 tours in Iraq, and this is first in Afghanistan. The terrorist can't get him, but United Airlines did. Hopefully they will do right thing and refund his money. He is worried sick about his family now and is trying to handle this from Afghanistan. He needs to be concentrating on the terrorist and his personnel, not this.