[sansoucci]

On 8/12/13 went to united.com to book a rountrip flight from Bermuda to Newark, NJ, the fare was $423. Sometimes the fare can be as low as $281, but I went to book, because the flight is in about 10 days. I then immediately entered my one pass number and pin to book, the flight then goes to $443. So I then log out and the price is back to $423! I then re-enter my one pass and pin to try booking again and the price again is $443. This time the price stays at $443. All this over 2 minute period. Teed off the airline is trying to gauge an extra $20, I call the 1-800 number. They tell me there is no way the price can go back to $423, that best they can do is hold the $443 price (by the way, the price 5 minutes later goes up to $548!). Assure you no one was booking a trip for the days I was planning to travel within this short time period. Really sucks the airlines have a monopoly and gauge loyal customers. I was told next time don't enter your one pass number, just book the flight because the "system" thinks I'm taking the seat, when in fact I have not processed anything. Shame on United and the airline industry.