[NYTED]

JetBlue continues to handle their cancellations heavy handed. This flight recently cancelled even though the route, Rochester-NYC, missed most of the recent bad weather. Rather than to admit the real reason why Airplane was not in Rochester, and offer upgrades to other available flights they just justified that the problem was "weather related" and they really didnt know why the plane wasnt available, and had no responsibility for my misery. Their offer of take a 3 day reschedule as it fits Jetblue's needs or go somewhere else is typical of the deteriorating customer service at JetBlue. This airline is vastly overrated as is its customer service.