Skipped flight on itinerary, all remaining flights cancelled
My friend flew from JFK to LAX and was booked from LAX to the OXR airport, I managed to get the day off and opted to drive to LAX and picked her up so she did not take the flight from LAX to the OXR Airport. We did not cancel or change any flight information she just did not take the flight from LAX to OXR. She went to the OXR Airport today to catch her flight to LAX for her return to JFK and was told that because she did not take the flight from LAX to OXR that the remaining itinerary was cancelled and the ticket agent at OXR told her that besides they had a weight problem with the aircraft E120 Embrauer and could not even get her on that first flight anyway. I believe this also could be discrimination because she is black and also a bit over weight! I am also stressing that if you dont take one portion of your flight and not cancelling any portion of the itinerary what gives United the right to cancel the entire itinerary this is totally ridiculous in my opinion!! If United Airlines wants to operate in this crazy manner then you will never ever get my business and any of my family or friends again!!!
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