[boo_on_alaska]

The wife and I took a flight from Bellingham to Honolulu (via Maui) on Feb 24th. After paying the exorbitant baggage fee of $25 each suitcase, Alaska lost both bags for 3(!) days. We had nothing. No toiletries, no clothes, just what we were wearing (coming from Bellingham those clothes were *NOT* appropriate for Hawaii!). We spent a lot of money for some things (clothes, toiletries, etc.) to get us through the 3 days. To date (Apr. 14th), Alaska has NOT done a thing to "fix" this. Nothing! I'm wondering what is wrong with this company? I've written 3 letters to the CEO, and nothing has happened. Seems to me that passenger recourse is very limited in a case like this. Nobody cares.

Don't fly Alaska. They are incompetent. If they can't manage a simple baggage transfer, then how are they able to maintain and fly airplanes? Scary!!!!