Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old Sep 23, 2015, 9:33 PM
FrequentFlyerPHL FrequentFlyerPHL is offline
 
Join Date: Sep 2015
Posts: 1
Default Where are my tier points?

The OneWorld alliance with AA/US is a hot mess. I am a BA silver members and recently flew first class from Cancun to Philadelphia on a US Airways flight. Once back I saw that I was only credited 40 tier points as opposed to the 60 tier points that the avios calculator shows I should have earned. Now, I really don't care about any bonus avios, just the tier points cause I am trying to stay in the silver realm after my collection period ends, so yeah 20 tier points makes a big difference. I called BA to ask about this and explained this. It took 20 minutes for them to understand that US Airways only has two classes of travel, and they are sold as coach and first. And the BA avios calculator also shows the tier point data for first class for US and not for business. Finally and dutifully took my information down and two days later I received an email. The email stated that although I flew first class, it is considered business class. Further BA indicates that the avios calculator was just a guide and not accurate and there was nothing they can do. Uh hello BA, why show a calculator that is inaccurate and point me to it with a note saying literally not to trust it? The email doesn't allow you to respond back to anyone in customer service. This is ambush marketing. I have another flight out in a few weeks time and I booked first class to get tier points to stay in the silver member realm, now I shudder that what the BA avios calculator shows is inaccurate and I should have just saved the money or better still, used my US Airways membership.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Frequent Flyer Program Business class and no points Etihadcomplaint Etihad Airways Complaints 2 Jul 28, 2013 7:59 AM
Frequent Flyer Program Losing Tier Points shrinarayanan British Airways Complaints 2 Jun 26, 2012 2:34 AM
Frequent Flyer Program 40,000 points gone - Issue with Visa Card Bobzmcishl United Airlines Complaints 2 Apr 6, 2012 2:37 PM
Frequent Flyer Program Air Canada's cancellation of points without notification choices Air Canada Complaints 3 May 15, 2011 3:52 AM
Frequent Flyer Program Good luck using points jackie h Alaska Air / Horizon Air Complaints 0 Jan 10, 2011 6:41 AM


All times are GMT. The time now is 12:18 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023