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We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

In-flight Issue Very POOR seat pitch on DL 0012 MSP - LHR Oct 11 2015

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Oct 15, 2015, 3:36 PM

Impel

Join Date: Oct 2015

Posts: 1

Very POOR seat pitch on DL 0012 MSP - LHR Oct 11 2015

I am Platinum member with AF/KL Skyteam, partners of Delta.
On this flight I was unable to pick my own seat of choice and usually receive the upgrade to Economy Comfort seat. I was allocated 20F. The seat pitch was worst than flying with Ryanair and this for over 9 hours. I expressed my concern with Delta at any possible level. No acknowledgment, no comment. I am sure that seat was well beyond tolerable level for industry standards. Anyone who can help to voice this? Tks.

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In-flight Issue Very POOR seat pitch on DL 0012 MSP - LHR Oct 11 2015

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