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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

General Discussion For General Airline matters.

Airline pricing USA vs Europe

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Mar 24, 2016, 11:05 PM

BarryC

Join Date: Mar 2016

Posts: 2

Airline pricing USA vs Europe

I don't see any other posts about this so I'm opening a new thread. I fly to London from Tampa twice a year and I am consistently seeing that prices from the USA to London are MORE THAN DOUBLE exactly the same flight if it is booked from London to Tampa.

e.g. Nonstop July 7 2016 returning Sep 22 is approx $1800 if going Tampa to London, vs $800 if going from London to Tampa. How can this be? I can understand a slight difference for "supply and demand" but MORE THAN DOUBLE? Not to mention Tampa is a huge destination for Brits, and anyway this price differential is not seasonal, it is year round.

It's an absolute scandal. The US consumer appears to be being royally screwed and discriminated against.

Last edited by BarryC; Mar 24, 2016 at 11:09 PM. Reason: typo

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Airline pricing USA vs Europe

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