[real person]

The Dubai to Auckland route is a new one, so I guess you can expect teething problems. I found a serious one in that for a 16+hour flight, there were only two toilets available in Business Class (which was fully booked - 56 passengers!) The toilets were in constant use, and several people were dancing cross-legged in the aisles, waiting to relieve themselves. (The few toilets in economy were similarly continually occupied, and in a terrible state) The Cabin crew apologised and sympathised, saying they raised this health and safety concern with management, who did nothing. They asked us, the passengers, to complain.
So I did complain to Emirates, who gave me the most imperious of brush offs - they were sorry that my "experience did not meet with my expectations"- all MY FAULT, in other words. They saw no issue with having only two toilets available to Business Class passengers on a long flight, and there were no plans to update the cabin layout.
So not even a real apology or mention of any compensation: they did not take me or the issue seriously. Who, outside of a 1950's Soviet Gulag, thinks that two toilets for 56 people is adequate?