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Old Mar 12, 2018, 6:19 AM
J Kirby Bauer J Kirby Bauer is offline
 
Join Date: Mar 2018
Posts: 1
Thumbs down Air Asia Not Working On-line Reservations

Air Asia with their on-line reservations will not accept my Thai debit card for payment (other companies do accept). As a foreigner living in Thailand without a work permit it is almost impossible to get a that credit card. So only option left for me is counter payment at 7-11 store. I accepted counter payment option to pay within 24 hours. Air Asia the last 3 reservation did not send me the return email with 7-11 needed bar code. I sent 2 emails to Air Asia with no response. I waited 45 minutes on Air Asia 24 hour chat line to have agent tell me to wait 24 hours for their response. I explained to idiot agent that after 24 hours Air Asia cancels reservation so that help is useless. He explained that was not his problem but my problem, good bye. At 23 hours I drove one hour to airport to pay Air Asia there. Air Asia at air said that the would accept my payment but would charge me 800 Baht on a 4000 Baht ticket. Air Asia is a bunch of cheating ***** trying to rip off people. Never again. I went and purchased a Thai Lion ticket with no airport excessive charge and only 3200 Bhat Khom Kaen to Don Muang and return.
 

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