[sagebrush23]

While flying on Swiss Air recently, I was charged an excess baggage fee of $300. I have no problem paying excess baggage fees in general, and am used to paying between 50-75$, which I find reasonable.

$300, however, I find exploitative. When I mentioned that it seemed really high compared to other airlines, the counter agent helpfully suggested, "Well you can take stuff out." Okay. And put it where?!?

The fact that their fees are so far and above the industry norms just made me feel like they were exploiting the situation.

This was my fist (and needles to say, last) experience with them. The checkin process was absurdly disorganized. I had to change terminals twice because it wasn't clear from which terminal the flight was leaving, and the service was incredibly unfriendly.