Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old May 3, 2007, 2:48 PM
genius genius is offline
 
Join Date: May 2007
Posts: 1
Default stolen items from luggage

after arriving to my destination in Mexico I found out my video camara was stolen from my check-in lugagge.

I complain to Alaska airlines, TSA and also made a police report. What upsets me the most is the arrogance, defensive attitude and poor treatment I got from Alaska employees. Not only do they denied any responsabilities for stolen electronics, but are very fast to put the blame on TSA. I got far better traetment from the TSA employees including the supervisor in LA. To make things worst another passenger from the same flight got his laptop stolen, when he got back to L.A. he was told he had to go back to Cancun and file a complain with Alaska airlines in Mexico since he found out it was gone when he arrived there.
Yesterday I e-mail them and got a response saying that because of the high volume of e-mails I will not get an answer for at least 8 weeks.
I will wait and will post a review with the outcome when they respond back.
On the mean time I will tell everyone to avoid them like the plague.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Luggage rifled with items taken by United employees nancym5 United Airlines Complaints 4 Oct 30, 2010 10:40 PM
Customer Service Stolen items from luggage Flight 850...Anyone else?? theocs American Airlines Complaints 1 Aug 18, 2008 4:47 PM
Baggage Problems Items Stolen from Baggage back in August Chris323 Alaska Air / Horizon Air Complaints 2 Mar 4, 2008 2:38 PM
Baggage Problems Stolen Items darden Alaska Air / Horizon Air Complaints 1 Oct 9, 2007 5:48 PM
Baggage Problems Stolen items from luggage Peter Alaska Air / Horizon Air Complaints 1 Oct 9, 2007 5:45 PM


All times are GMT. The time now is 5:37 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023