[pfonki]

I bought an Air France AF/8997Depart:ATL 17:20 Sun, Nov 30 Ticket to Paris, got to the airport on time (1.00pm), and did not see an Air France agent. The Air france board read "wait..." After inquiring around, I learnt that their flights are sometimes operated by Delta. I proceeded to the Delta check in at about 3.00p.m and was in line for 55 minutes.
When it was my turn, I went to counter 50 and a Delta agent by name Rotimi was there. I gave him my traveling schedule, and he stood there for about 20 minutes, playing with the computer, and not updating me on what was going on. By this time, I had just one hour to my flight time, and Mr. Rotimi did not seem to care.
He finally spoke, inquiring my lugagges, and I told him that I had two luggages to check in, and one extra luggage. The weight of my lugagge was 46, 54, and 50 pounds respectively. Mr. Rotimi said I had to balance the luggages to 50 pounds each. I balanced the luggage to 49, 51, 50. By this time, I had only 45 minutes to my flight. I explained to him that I would miss my flight and that he should just do me a favour and let it pass, since I was going to carry 150 pounds anyway. Mr. Rotimi blatantly refused. I asked to speak with a supervisor. Mr Rotimi stood there for 5 minutes, refusing to allow me access to a supervisor. He finally called one after I insisted that I had a right to speak to a supervisor. When he called, he already poisoned the mind of the supervior against me.
The supervisor, Mr. David Weiz approached the counter and would not listen to a word from me. He found out that Mr. Rotimi was being difficult, but he defended him anyway stating that he was doing his job. I explained why I was in a hurry, and said I had bought a ticket from another airline, and was being made to fly another. Mr. Weiz's response to me was that I had the duty to research my ticket.
How do I research a ticket whose Itenary says my carrier is AF/8997 Depart:ATL 17:20 Sun, Nov 30 and it turns out to be Delta? The arrogance with which Mr. Weiz presented himsef, made me wonder his customer service forte, let alone that of a supervisor. He went to the extent of pointing fingers in my friend's face, and threating us with calling the corps to throw us out of the airport. I have never felt so violated in my whole life. I just used my money to buy an hour of violation and simple assault from both Mr. Rotimi, and Mr. Weiz. Of course they delayed me enough to miss my flight. I have been rescheduled for Wednesday. I have no option but to fly with Delta, but this is goint to be the last eventhough I am a skymiles member!!!!
AirFrance is another story. What happened to AF/8997 Depart:ATL 17:20 Sun, Nov 30 that I was booked on? Is this a bait and switch? Why did no one tell me that it was going to be Delta instead?
I will go to the bottom of this to prevent other travellers from suffering the same demise I encountered.