[gadaveuk]

Hi

December 3rd 2006 inclusively statement showed I had 43,181 balance on my aero plan statement.

Then I had NO AIR MILES what so ever at all they have all been written off?

I questioned aeroplan they told me they sent me an email.

I did not see or read such information in any email.

I am no longer be using Air canada or Aero plan.

British Airways is going to be delighted by what Aeroplan is doing to their customers?

During the last 4 years I have had Ing insurance that is being changed this year.

I even wrote to Ing Insurance head office no response given?

During the past 4 years I have been using Holiday Inn Hotels that business is Cancled letter sent to head office also.

During the past 4 years I have been using Hilton Hotels that business is Cancled letter sent to head office also.

During the past 4 years I have been using Marroiott Hotels that business is Cancled letter sent to head office also.

I will not be using Esso petrol garages any more not written letter to them yet.

The actions and consequences of Aeroplan policies affect other partners business in many ways.

But such actions also show that the service we were use to is no longer there?

This kind of service is not of the Canadian standard I have been use to and admired?

This is not customer service at all, but penny pinching short term view basis?

It is only by our actions that things will change?

One customer tied to aeroplan said to me "we expected to gain business by partnering with Aeroplan not loose it?"

That was so true and very powerful and very honest? Just only one person was honest about this issue?

Regards

Dave