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My wife and I just returned from a trip on Southwest. I can say that if it were not for the great staff...especially the Flight Attendants...I would consider another carrier. Still, I didn't have to pay for baggage, beverages, etc., and the seats seemed (note: I said "seemed") to have more leg room. I played the game and got my boarding pass online 24 hours in advance. Still, it was a fiasco. Many of the problems come from stupid passengers who still think they can drag all kinds of stuff in the cabin that belong in the baggage bin. On our approach to the airport, one stupid idiot got out her cell phone and started talking to someone saying, "We're circling the airport, we'll be home soon."
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