[gunder999]

Who else can I complain to anyone have any idea's on receiving compensation?



I was booked on flight 467y gate c-34 departing Houstan at 8:55 pm boarding at 8:20 pm for Seattle, WA. I arrived at the gate and asked the continental rep if I needed to check in and if this was the right gate, she said yes it was the right gate and no I didn't need to check in as I had a seat assignment. I waited and waited and when I finally got nervous I went to the continental counter to see what was going on.

They said the gate was changed and the plane had already left. They were fairly rude and very unhelpful, they booked me and another lady who happened to be in tears on the next flight. the next day. They offered us no compensation or any offer to put us up in a hotel room. They did NOT announce the gate change and if the did so it was prior to us arriving, which was withing the time the ticket says we needed to. The departure screen said the flight was on schedule and there were people at the gate. we had no reason to assume anything was wrong.

The counter people were very condescending and left us alone in a strange city without any help.

I also had no luggage as it was sent on to Seattle without me, they also did not call out our names or make any effort what so ever to see to our needs. I was worried about the luggage and when I called Seattle was also spoken to very rudely and told there was nothing they could do to safeguard my luggage other than pick it up if it was left unclaimed.