[msc39nj]

EWR to PBI. No notification from Continental. Found out from a friend. Cancelled more than a day before an alleged storm was to hit the area. No storm in sight. Flight was scheduled to depart about now. Impossible to reach company by phone, wait times over 1 hour. All email contact info has been scrubbed from web-site. Basically they don't want to hear from customers. Expect to lose money for 1 fully paid ticket, miles and fees for 3 others. I suspect they find it more profitable to cancel flights on any excuse and let the customers chase them for any refunds, which I am told by others with more experience we won't get. Right now, can't reach the company anyway. Meanwhile, we've had to pay full price to schedule alternate travel plans, on a different carrier on short notice. cannot travel same dates. No even the courtesy of an e-mail from Continental. THE WORST AIRLINE IN HISTORY. HERE'S HOPING THEY GO BANKRUPT AND SPARE US FROM ANY MORE ABUSE. This is not the first time. Continental - "the scumbag airline". I'd pay double for my next air-travel tickets if I could force them into bankruptcy. Everyone should use JetBlue. No problem reaching them, and they don't double-book seats.