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So my husband is flying in from PHL today- gets to the airport 2+ hours ahead of time. The check in kiosk wouldn't recognize him, so he was told to go stand in line at the ticket counter. He did and waited for over 2 hours!! Subsequently, he missed his flight - there is no other flights today!! I'm completely appalled at their attitude, they didn't even offer to help him find a different flight, so now he's running around the airport trying to find another flight. This is ridiculous!!!! I would understand if he didn't get to the airport in time, but waiting over 2 hours in line????
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