[whurled-perks]

Here is Northwest's latest overbooking technique: they will reroute your entire itinerary on multiple airlines without your knowledge or approval. And forget about compensation. On the surface this does not seem like a tremendous hardship until you realize the series of problems that follow.
1. Last minute rearrangements means splitting up your family in messed-up seating assignments.
2. Fill out another lost luggage report, your luggage is still on it's way to the original destination. We all love waiting a few days for our luggage.
3. You might be denied passage to your connecting flights because Northwest Airlines failed to provide proper boarding passes or follow proper protocol.
4. Get ready to wait in a number of check-in facilities with your fellow angry passengers.
5. There is a good chance you will miss your connecting flights. Without thought or investigation Northwest will blindly pick your new itinerary. Just for fun, lets try an international connection in LAX of 45 minutes. Within this time you need to clear customs, collect you luggage, find the next terminal, get new boarding passes and clear another security checkpoint. Your fellow passengers will ask you, why are you running like a freakin' idiot?
6. Jet lagged, tired, confused and angry. Not the best way to end a beautiful vacation.
Summary: All of this happened last month to me and my wife while flying from Newcastle England back home to Hawaii. Forget about expressing your frustrations with the customer service department, they have a huge backlog of similar complaints.