[gcbcw]

HELP!!!
My son had an American Airlines RT ticket from St. Louis to Hawaii (Dec 13,2008 - Jan 3, 2009). He only used the first leg from St. Louis to Hawai but did not return because he will having surgery in Hawaii. I paid over $1,400 for the RT ticket. One AA rep told me we could only use the return ticket back to ST. Louis, another told me we could use it anywhere but would need to pay $150 (penalty) and we would not get any refund if the ticket cost less. We might want to use it to go to LA, but the one way to LA is less than $300. Is there a way I can get a refund for the diffrence of the price of the ticket? I hate to have paid about $700 plus the $150 ($850) for a ticket to LA that actually costs less than $300. I tried to email AA but they don't respond.