[ezgtravel]

My family and I were scheduled to fly out of Boston this morning on a 9:15 departure to Miami. At 4:30 in the morning, our home phone rang. It was an American Airlines agent telling me the plane was delayed and the new departure time would be 10:35. So we shifted our taxicab, no big deal. But before leaving the house, I logged onto the AA website to see if there would be any further delay. Instead, I saw the original time of 9:15 still posted. I phoned Reservations and the agent confirmed 9:15. But at that point, we did not have time to make it to the airport for that flight. Her records showed that I did indeed receive a "delay alert" phonecall at 4:30 in the morning, but neither she nor her supervisor could figure out why. They instead put us onto a later, indirect flight, causing us to lose our first day of a short vacation. Is this crack-of-dawn misinformation call a scam to deal with overbooking???

I intend to ask for a refund, but meanwhile, wanted to know if other people have had this experience. If so, did the airline refund your money?