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Old Mar 21, 2009, 8:07 AM
wugafuzzi wugafuzzi is offline
 
Join Date: Mar 2009
Posts: 3
Thumbs down Could be hazardous to your livelihood

February 28 2009, I had the worst flight experience in all my years of flying. I am a Platinum Elite member, flying Northwest for about 19 years. This occured in a paid business class seat
Before take -off on flight #30 form Narita to Honolulu , a flight attendant asked for my meal request. I asked for the fish with the caveat that I was not to be awakened if I was asleep. I also asked her if the meal could be saved for me for later. She said that entree which was cooked fish would be saved. When I woke up 3 hrs later I asked for the entree, the same flight attendantwent to get it and then came back 5 minutes later to ask if I still wanted it since she felt the delayed time was too long to keep the fish. I told her Iunderstood but I still wanted the fish and no she did not have to reheat it. About another five minutes later the "purser' Samuel comes and askagain if I want the fish. I reiterated that I did. He said in a raised voice" Well okay, but it has been four hours and I would not eat it.". He offered me the alternate entrees which were the chicken or beef. I told him I understood that but I would rather have the fish. 10 to 15 minutes later Iwant to the galley and asked Samuel about the meal and said they need not take the trouble to reheat it. He then said that they were looking for it and couldnot find it. Five minutes pass and he came and told me that they called Honolulu and the captain said I could not be served the fish and that the captain would speak to me after the flight.I did not say a wordto him. The flight attendants then statted serving breakfast. Samuel placed my tray down and without bothering to ask me what I wanted to drink went on to the nextcustomer. A while later after using the restroom I looked into the galley right next to the rest room and asked the the 2 flight attendants the name of the one thatinitially took our meal requests. Both said they "forgot" or "did not know". I saw the attendant in question a few rows back and went back to speak with her. Samuel comes up to me and told me that I need to go back to my seat and"no " I could not have the flight attendant's name. I went back to my seat .Samuel goes back to the galley in front, and from that distance ina raised voice says I cannot have the fish since it was fours old and he was not going to "let me create trouble". He said he would have someone inHonolulu meet the flight. From the time he told me to go back to my seat ,which I did without saying a word I maintained my silence and did not respond to him. As I was exiting the aircraft, Samuel stopped talking to the agent meeting the plane and again in a raised voice points to me and says.."She's the one": As I was one of the first peiple to get off needless to say all focus was in front. The agent said he wanted to talk to me. i told him i had a connecting flight and he could come along. He said ther were sheriffs waitingfor me sice they received a call from the captain that I was creating a disturbance. i handed my passport ot the sheriif on request while being thecynosure of all the passangers exitting the plane some of whom could have been my pateints.I spoke to the sherrif and then to the agent. The agent said it was all a misunderstanding , told the sheriff he did not need their services and that I was free to leave. No apology made !The fact that some "#!*#" could have sheriffs summoned because he lost his temper with no guidelines or corraboration from other flight attendants is scary. Our licensing laws state that a felony or "disturbing public safety" can result in a loss of license. I have spoken to several pilots and flight crew since this incident and they expressed total disbelief that it was blown so out of proportion.
 

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