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Customer Service Infant turns 2 mid itinerary

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Mar 29, 2009, 11:02 PM

tribe003

Join Date: Mar 2009

Posts: 1

Infant turns 2 mid itinerary

My son turned 2 mid itinerary last month (my trip was March 11 - 20). I asked both expedia.ca who I booked the trip with, and checked with aircanada at departure if I would have any problems. They both said no problem, its based on his age at departure or outbound flights. There was no problem with the US carrier upon return. In washington, Air Canada would not provide a boarding pass, and made me buy a ticket for $942 USD for 1.5hour flight.

Since being home, I have checked again with both companies, and they both again gave me the same answer. Expedia by phone, air canada at the ticket purchase counter at the airport.

Beware, if your child turns two mid trip, buy him/her a one way ticket home. dont listen to any other answer. I am pursuing it, as I have some pretty concrete proof I was given misinformation.

Anybody else have similar experience?

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Customer Service Infant turns 2 mid itinerary

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