[ozforme]

The agent actually put her hands on me! I was delayed for 22 hours due to mechanical issues. The customer service agents lied when I asked for an agent by pretending to page him but I found out he was sitting there the whole time I waited (35 minutes). They actually told me they were going to ignore me now and not help me.

They (1) told me I was waiting on a supervisor for over 35 minutes when he was actually sitting right there (red coat?), (2) they placed their hands on me, (3) they totally ignored my questions as I was waiting, (4) they left customers standing at the counter while they went and hugged their family/friends, (4) they ate at the desk, (5) they allowed another family on a flight before me when I had been waiting 16 hours longer than they had, (6) they used words such as “Ain’t Got”, “Nuttin else I can do”, “whatcha want from me” and (7) they outright lied to me!

I can guarantee you that they will never get another penny out of me, my family or my friends. I wrote to the BBB and I will place complaint on every web site I can find. We can run them out of business together!!!