[tigerlilly]

Delta broke my driver and would take no responsibility. The reason for this is that you must sign a waiver when you check them, if they are not in a hard shell case. Mine were in a soft shell case meant for travel.

It is interesting that I have never had to sign a waiver before with any other airline and the clubs have arrived just fine. Once you sign this waiver it appears that it is an open ticket for the baggage handlers to throw around the bag. For the damage that was done, this was surely the case. I wrote to Delta and they did give me a reply stating that there is nothing they could do but would investigate..... Not to sure what exactly they are going to find out in that investigation. So be careful with your clubs because not only to do you have to pay to put them on the plane in the first place, payment doesn't ensure your clubs will not get damaged. Seems odd that I paid Delta to break my clubs.......... Definitely a deciding factor on who I will fly with again. By the way...... Came home on Jet blue, with a new driver and no waiver was signed and clubs arrived in perfect shape.