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Old Jun 22, 2009, 3:57 PM
traveler09 traveler09 is offline
 
Join Date: Jun 2009
Posts: 1
Angry Delta switching flights to Northwest - beware!!

We booked travel for next feb from bos to PBI on a non-stop flight. This morning i went to add frequent flyer #'s and found out that i had been switched to a one stop flight through detroit to PBI with no notification. Travel time went from 3 to 6 hrs. I called customer service and was told that the flight i had originally booked was not available however, on-line at delta.com i could book the same flights and they had plenty of seats. However, now the price would be triple the original price. I finally was able to speak to a supervisor who told me that delta did not have to notify me of the change and she was able to switch me back to the non-stop flights. She could not provide me any reason for why i was switched. I called a friend who is traveling at similar times and she went and checked her reservation and found out that her's was also changed from a direct flight to a one-stop flight without notification. I am going to watch this reservation closely
 

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