Notices

Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

Customer Service Clean Up the plane For Us!

Tools...

Thread Tools

Display Modes

Jun 28, 2009, 8:54 PM

txchampaign txchampaign is offline

Join Date: Apr 2009

Posts: 19

Clean Up the plane For Us!

A couple of days ago I flew from San Antonio to Dallas Texas then onto another destination. When we deplaned in Dallas, the Stewardess came on the speaker and told us to pick up after ourselves, fold the balnkets, place them on the chair, close the window shade and bring up any trash....she added, so that our next passengers can quickly board.

You never heard so much bad language, negative comments, sarcastic laughter, boos and anger from the passengers. The audacity of this woman thinking that after WE PAY AN AMERICAN to fly we also have to clean the plane for them? People were yelling, "So, do I have to vacum and clean toliets too?

Her demands backfired as people left the window shade up, tossed the blankets and dumped trash where they could! Disgusting flight and stewardess!!

Reply With Quote

« Previous Thread | Next Thread »

More options...

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Complaint	Complaint Author	Forum	Replies	Last Post
In-flight Issue Plane Falling Apart	whopper1410	Southwest Airlines Complaints	1	Jun 12, 2010 10:52 PM
In-flight Issue Plane Falling Apart	whopper1410	Southwest Airlines Complaints	50	Jul 1, 2009 3:27 PM
Check-in / Boarding Paid $100 to get on the plane	Mohan	Delta Air Lines Complaints	4	Apr 18, 2009 11:07 PM

All times are GMT. The time now is 11:34 PM.

Customer Service Clean Up the plane For Us!

About Us

AirlineComplaints.org

Advertising