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#1
Feb 8, 2008, 2:06 AM
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Canceled flight and passengers bumped?
Nine months ago I made a reservation and paid for 2 non-stop round trips from BOS to Ft. Myers for April '08. Never heard anything from Delta re: these flights until we called today to check on the reservation. The agent then informed me that the flight had been cancelled, was subsequently reinstated, and that we were not re-booked on the flight. Instead, they rebooked us on a later flight with a three hour hold over and plane change.
I guess reserving and paying for something with Delta means nothing. They sell you one thing (non-stop) then give you something different. I assume their motive is purely monetary as they likely resold our seats for a higher price. Absolutely no compensation of any type offered. Anyone else encountered this type of business practice with Delta? |
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