[PHXFlyer]

Are your telephone calls being routed to India only to have an sub-contracted employee read you the same script over and over. Have your e-mails been replied to with nothing more than an automated response? Are your letters being ignored or not getting the results you expected? Here's a new approach. Try writing a song and record a music video!

Here's the back story from singer/songwriter Dave Carroll of the group Sons of Maxwell:

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn't deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll