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Customer Service Refused Handicap Assistance with Fractured Foot

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Aug 6, 2009, 1:21 AM

PHXFlyer

Banned

Join Date: Dec 2008

Posts: 1,366

Quote:

Originally Posted by rudybjr

Flight attendants don't order wheelchairs, the ticket counter and gate agents do.

If you had read the OP's post thoroughly the first wheelchair request was made to a FA. (Which was part of the problem since it wasn't ordered prior to departure at the counter or gate.)

Quote:

Originally Posted by jdevine

I asked the flight attendant to order me a wheelchair while I was still on the plane so it would be waiting for me when I got off at JFK. She assured me that she would.

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Customer Service Refused Handicap Assistance with Fractured Foot

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