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Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly?

 
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Old Aug 6, 2009, 6:36 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
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Quote:
Originally Posted by JCisnero
Why did they not take me seriously.
Precisely because you told the agent while you were STANDING, BREATHING, and TALKING in front of him "I'll go to the medical facility AFTER you take care of my flight problems." If you said that to me, I would assume you mean that your most pressing concern is you being re-booked on another flight, NOT your medical issues. Airhead is right, gate agents are NOT EMT's, and they certainly don't have a blood pressure cuff in the desk drawer. They are airline employees, unless you lose consciousness or stop breathing in front of them, they probably aren't going to do much other than tell you where the doctor is, unless, as has been said, you VERY CLEARLY make known that you need them to call 911. Continental, IMO, didn't do anything wrong.
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