[Corbel]

you stated...."would not open the gate to let us on" once the flight is closed its closed they wont (in most cases) reopen that boarding door, especially when the paper work is about done and the crew did their headcounts. what time did you get in and what time did your connecting flight leave. most airlines training focus on the safety and first aid for their passengers and serice is a quick day or 2 in training. you dont mention what the flight attendant said. I think there are 2 sides to every story and were not hearing the other side