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Old Oct 12, 2009, 3:29 AM
wkharris2001 wkharris2001 is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2008
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delta schedules are finalized 6 weeks prior to departure. if you booked through a travel agency (even and online such as expedia, travelocity, orbitz, etc.) you do not get contacted by delta as the contact information is put into a different area of the record that the automated notification system cannot read. if you booked directly with delta then they usually hold off on contacting you until the schedule is finalized as schedules often change. as far as asking for a first class upgrade that's honestly not going to happen, the delta policy is that if you get changed from a non stop to a connecting flight, or you are delayed greater than 90 minutes arriving in your final destination you are entitled to a refund. but no other form of compensation. (i know many of you will not agree with this, but i am not here to debate this i am just saying what the rules are, i don't make them so don't shoot the messenger) perhaps this will clear up some confusion. it does still show as a non stop flight from bdl to pbi as of right now but that is subject to change..... phx i did look at the schedule it does appear as though there are two seperate flights with 2 seperate flight nubmers departing at the same time.... although a direct flight is not always non stop. it does look like these are two different flights.
 

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