[justme]

Originally Posted by jimworcs

This is the law of unintended consequences: if you introduce charges for bags in the hold, people will seek to avoid the charges.

Couldn't have put it better myself Jim. The way you suggest discouraging people from carrying too many bags seems like it would be effective, but what about the people who didn't travel during that week and hear the new announcements? What about agents who are working flights by themselves, if someone doesn't voluntarily pay for excess bags and is then holding up the line during boarding, whether we deny them boarding or charge them double the standard bag rate, we're back to square one and delaying the departure again. I have looked at this issue from every angle I can think of, and my only solid conclusion is this: It is a very simple problem, with an astoundingly complex solution.