[mars6423]

you will probably get a response............dont hope for it to be soon though, and it will most likely be an "automated" response

sorry for your incon. we apologize and will look into the matter (most likely a front and wont really do it) we understand you may not be satisfied with our service, so here is a $50 vouchar thank you please fly with us again

personally i wouldnt care much about the vouchar unless it was for a good amount, not bothered with the restrictions since whenever i need to fly the vouchars dont seem to work with it, or it is a hastle to get it sorted out (if you book over the phone than the vouchar is basically cut in 1/2 with the telephone booking fee)......i would rather have the understanding that it would be looked at and that FA's will not be so rude (i dont expect them to be on my beckon call for me, nor do i expect them to get something immediately after i ask or push the button, but i do epect that if i ask for a drink like water or diet coke that i recieve it in a acceptable amount of time-i wont ask if they are handing out meals as i can just wait and they are busy) i would much prefer an attitude that you can see that they are frustrated but hold it to themselves rather than letting out bursts of rude behavior.....i say reward the ones who can control their frustrations with some sort of bonus and keep morale high

we can all agree that FA's have very stressful jobs and that they do need to be given some slack, and that there are some outliners that are very rude, and than again there are those passengers who act like the FA's are there to cater their every need, FA's are not butlers remember.....they have to deal with all sorts of people thats why i give them a benefit of a doubt

but give the airline time to respond, they never are too quick at doing so, i dont know why but they are slow goings