[ChrisH]

I agree! The airlines do not care. They don't seem to care about the customers, and they do not care about the employees. What most people do not understand, is that the people making your reservation, can probably make as much, or more, working the drive through at a fast food joint. There really is no incentive to care, for employees, and honestly, most do not; especially since the airlines treat the employees just as bad as customers, if not worse.

We had one of our agents fired, for upgrading someone to first class, for an inconvenience. The airline came in and said this agent cost the airline money by doing this. This certainly doesn't make me feel comfortable when a passenger walks up, and was inconvenienced, and wants me to help them. I could lose my job for helping them. This is why passengers are always now referred to the 1-800 numbers; because it seems nobody, other than them, is authorized to do anything, and even then, half of the time, the still will not help.

I just found out, I, along with the rest of my co-workers, are being laid off, at the airport, and for the airline I am working for. I couldn't be more happy. I am running far, far away from this industry, and not looking back.

The problem is; people keep flying, and people are still willing to do these jobs, and so the airlines will just keep on with the usual, until people stop flying altogether.