Notices

Reservations Had a problem making, or with, any Reservations?

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #7  
Old Mar 25, 2008, 3:28 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default The lazy security excuse

I cannot stand the kneejerk response to any criticism as it is necessary due to "security". In this case, how can it be that the airline can book a passenger for the flight if a new ticket is bought and cancel the other booking and this is safe, but to change the name on the existing booking is unsafe. Where is the logic in this? The net effect is exactly the same.. how is security enhanced by this.

The issue of a policy is entirely different. Many airlines have adopted policies which are totally biased against the passenger, and are frankly often exploitative. This can be addressed by individual customer complaint, but frankly as said earlier, passengers often have little choice over who they fly for particular routes. Instead, this abuse will have to be addressed by regulation, and the only way to do that is through policial pressure. What compounds the problem is that the airlines often hide behind the security issues, which in my mind is a disgraceful exploitation of the horror of 9/11 to extort money from customers. That is just unforgiveable.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Group Travelers Ripped Off DeborahATL Delta Air Lines Complaints 0 Mar 14, 2008 9:29 PM


All times are GMT. The time now is 5:17 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023