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| Customer Service Have you had any problems with US Airways' Customer Service? Have US Airways employees treated you poorly? |
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#15
Jan 4, 2010, 9:05 PM
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UsAirways customer relations just called to personally apologize and said they will send reports out to both RIC and PHL gate counters and Dana's supervisors and provide coaching for Dana. I was told to expect a follow up email. I would be satisfied if Dana did receive some sort of coaching and my mother and I received an apology from her. I will keep you posted on the progress.
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