[The_Judge]

I will agree that Delta is the bottom of the barrel. Aircraft smelling like used food, staff unhelpful and not knowledgable in certain areas, passing the problem onto other airlines. Very typical of this company. If at all possible, use foreign carriers for trans-oceanic flights.

What I don't think Delta has blame for is your wife traveling with 2 dollars. I understand she had an unforeseen problem at the gate but a credit card is strongly advised. To be honest, cash isn't supposed to be accepted at the gates for the exact reason you spoke of. No receipt was given to you. I'm surprised they allowed it and also surprised AMS issued the tickets with no receipt showing it was paid.

I don't want to get off-track though, Delta is a sub-par airline and should be avoided at all costs. I hope the return flight went well or will go well if it hasn't happened yet.