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In-flight Issues Did you experience any problems during an Continental Airlines flight?

 
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Old Dec 30, 2010, 1:39 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
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Throughout this discussion I have maintained the position that the FA's failed to act appropriately. I would also argue that it is equally inappropriate to impose unruly passengers on economy passengers. What was required was that the cabin manager should take firm action to warn the parents about the behaviour of their children (provided they were not tiny infants, in which case the parent is unlikely to be in a position to take any action beyond the standard efforts to comfort the child). The fact is, all passengers are entitled to expect that they will be transported safely and comfortably and not have their journey disrupted by unruly passengers, whatever their age.

I speculated that one of the reasons the FA's failed to act was that there remained the possibility that the perception of the unruly behaviour was "in the eye of the beholder" and was not shared by the staff. You assure me this is not the case, and for the first time, specify the behaviour you complain of. I still however, find your assertion that unruly passengers in first class should be imposed on "economy class" passengers snobbish and inappropriate. Should the same actions be taken if a first class passenger became drunk? What if they were aggressive? All passengers, regardless of the price of the ticket paid are entitled to peaceful enjoyment of the amenity they have paid for... including those at the back of the plane.
 

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