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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

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Condor (part of Lufthansa) - denied boarding with no compensation

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#10

Feb 25, 2011, 8:57 PM

The_Judge

Former Airline Employee (NOT OFFICIAL REP)

Join Date: Oct 2008

Posts: 1,113

Again, you don't say what your nationality is but with this link, you can change it. I used Austrian for you as you say you departed from Innsbruck.

These are the entry requirements into Costa Rica and as you can plainly see, you are required to have onward tickets. If you're saying that because it doesn't say the tickets have to be within the validity of the visa that it's ok to not have it, it also doesn't say you can't kill someone when you're there but you still can't do that.

http://www.timaticweb.com/cgi-bin/ti...&subuser=PEARL

It is inferred that you have valid tickets and documents for your next destination within the validity of your visa length.

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Condor (part of Lufthansa) - denied boarding with no compensation

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