[hugdctr]

I couldn't believe it! All those stories about how airline service has gone down and one finally happened to me. My family had booked seats for a vacation and our first leg was from Little Rock to Houston today flight 2991. We waited patiently and were near the end of the boarding and a flight attendant came to my wife, son and I and removed us from the plane. All she said was the plane is "too heavy and will crash if any more weight is added." The other 5 people behind us weren't even allowed down the jetway. It was a small plane and we were part of a group of 8 ticket holders that were "bumped off". I wouldn't have minded so much if only something else had been said to us. There was no other explanation or even an apology from the attendant. Very disapointing service!! The only other thing the flight attendant would say when I asked a question in a calm voice was "Sir, I need you to calm down." Even the ground crew standing around appologized for her behavior. Hmmm.. 1 or 2 seats maybe, but 8 seats of people with tickets, NOT standby! They didn't even get their luggage off!! Some people had prescription CPAP machines and medications in their luggage. On top of it all, the only compensation was their Maximum per Casey at the counter; a $300 travel voucher "with them." They booked us on a flight the next day(26 hours later). We received nothing for a hotel room or meals. The funny thing is that the best communication and service came from the newest and youngest employees at the airport gate. Continental was recomended to me but I won't be passing that on. When I take my family or medical staff to travel with me, I won't be using Continental.