[AADFW]

While I agree that the OP is either grossly exaggerating or emotionally impaired, I do think it would be prudent to take a step back and analyze this complaint objectively.

The airline, according to the OP, made a written promise to provide an accommodation during his transit. In making his travel plans, the OP relied upon this written promise. Upon showing the APO management actual evidence of this promise, the OP was denied what he was entitled to, then summarily lied to. This resulted in his sitting around the less than pleasant KL terminal for 6+ hours immediately following an 8 hour and 40 minute international flight. I'd be pretty steamed too under those circumstances.

While complaints about lack of food and dissatisfaction with the free accommodations are clearly way out of line, the core of the complaint is perfectly valid and deserving of due consideration and an apology by the airline.

[jimworcs]

. Your problem can be summed up as follows. Malaysian Airlines promised me a hotel room during a long layover and initially refused to honour this offer. They later honoured the promise and I am unhappy about the delay.

Exactly. That part of the complaint is legitimate and couched in more reasonable terms would have got a positive reaction from me. However, this nutter takes it to the extreme, finally suggesting her life was in jeopardy! One if the reasons airline staff use to justify treating customers so badly is because they cite examples like this nut job.

[TAO of the TRAVELLER]

Originally Posted by jimworcs

Exactly. That part of the complaint is legitimate and couched in more reasonable terms would have got a positive reaction from me. However, this nutter takes it to the extreme, finally suggesting her life was in jeopardy! One if the reasons airline staff use to justify treating customers so badly is because they cite examples like this nut job.

Hey IQ of a Peanut ,Great conclusion that the Traveller was a SHE I got a **** as big as your head .

Read ADDFW post he has some brains , as for being emotional YES I WAS I DON'T DENY THAT .

5 Flights in a row , lack of sleep on the flights ,Jet lag ..Waiting around for 6 hrs ...ALL THE AIRLINE HAD TO SAY WAS ..HEY WE CANNOT PROVIDE HOTEL ACCOM FOR YOU IN THE FIRST 30 MINS . I WOULD HAVE DONE MY WON THING ...GOT A HOTEL , A SAUNA ..FEW BEERS A GOOD FEED AND SURFING THE INTERNET ...HOW HARD IS THAT ****WIT ???

[TAO of the TRAVELLER]

Originally Posted by TAO of the TRAVELLER

Hey IQ of a Peanut ,Great conclusion that the Traveller was a SHE I got a **** as big as your head .

Read ADDFW post he has some brains , as for being emotional YES I WAS I DON'T DENY THAT .

5 Flights in a row , lack of sleep on the flights ,Jet lag ..Waiting around for 6 hrs ...ALL THE AIRLINE HAD TO SAY WAS ..HEY WE CANNOT PROVIDE HOTEL ACCOM FOR YOU IN THE FIRST 30 MINS . I WOULD HAVE DONE MY WON THING ...GOT A HOTEL , A SAUNA ..FEW BEERS A GOOD FEED AND SURFING THE INTERNET ...HOW HARD IS THAT ****WIT ???

WTF ?? Who the **** are you to call me a NUT job ******* , I hold a Degree in Computer Science with IQ of 140 ****wit ...You need get out of unemployment benefits line and stop wasting space on this earth .

Its very simple will explain for *******s like you .

MAS had 2 months to clarify the Hotel Voucher !!!!!!

Then after a long flight make you wait for 6 hrs , ******** I also told them if they cannot provide me a hotel , I WOULD FIND ONE AT MY OWN EXPENSE , how hard is that ****wit ??

You need get out of that Wheel chair with spastic benefits , get on a a real plane not on XBox

I fly 20 INTERNATIONAL FLIGHTS EVERY YEAR Low life scum bag ! You cannot count more than 10 or else I would have shown you my frequent flyer cards !

[TAO of the TRAVELLER]

Originally Posted by AADFW

While I agree that the OP is either grossly exaggerating or emotionally impaired, I do think it would be prudent to take a step back and analyze this complaint objectively.

The airline, according to the OP, made a written promise to provide an accommodation during his transit. In making his travel plans, the OP relied upon this written promise. Upon showing the APO management actual evidence of this promise, the OP was denied what he was entitled to, then summarily lied to. This resulted in his sitting around the less than pleasant KL terminal for 6+ hours immediately following an 8 hour and 40 minute international flight. I'd be pretty steamed too under those circumstances.

While complaints about lack of food and dissatisfaction with the free accommodations are clearly way out of line, the core of the complaint is perfectly valid and deserving of due consideration and an apology by the airline.

@AADFW , THANK YOU for your empathy , Well you are right I was Emotional ..Man I was doing 5 International flights getting from Australia to Sweden ...and the Jet Lag and STREES with excess baggage lack of sleep , the Airline should know better . At the end of the day , I gave the AIRLINE an OPTION , all they had to do was tell me Hey we cannot provide Hotel Accom . I was MORE THAN HAPPY to fend for myself , come on , When I pay €2000 for my flight what is a €50 a B&B in return peace of mind and good health .

Making me wait for 6 hrs in the transit lounge after a long flight is way out of line . I do 20 international flights every year and i know a thing or two about travels ...The other guy needs a see a shirk or get out of the line for spastic benefits ...Why is he so rude to me ...he is just an ******* ..with his head stuck in his ass !

[TAO of the TRAVELLER]

Originally Posted by AADFW

While I agree that the OP is either grossly exaggerating or emotionally impaired, I do think it would be prudent to take a step back and analyze this complaint objectively.

The airline, according to the OP, made a written promise to provide an accommodation during his transit. In making his travel plans, the OP relied upon this written promise. Upon showing the APO management actual evidence of this promise, the OP was denied what he was entitled to, then summarily lied to. This resulted in his sitting around the less than pleasant KL terminal for 6+ hours immediately following an 8 hour and 40 minute international flight. I'd be pretty steamed too under those circumstances.

While complaints about lack of food and dissatisfaction with the free accommodations are clearly way out of line, the core of the complaint is perfectly valid and deserving of due consideration and an apology by the airline.

Respected AADFW -

Thank you for your time , Well I have a life outside of this so this will be last post ::

To Start with in 25 years of Flying This is my FIRST complaint , the idea is to share with fellow traveller s and to keep the Airline in control .

On 'exaggerating' Well the SAUNA incident is TRUE as I said I try to correct the "system" so another person may not have to go thru what I did . On that note I made it a point to give feedback to the Duty Manager Mr. Malcom Ignatius ..he apologized and we had a cup of Tea together and I invited him to be my guest in Australia . So that should tell you the objectives of my complaints .

As for the FOOD , honest to GOD its is TRUE , in my complaint I have given the contact name and e-mail if you would like clarify the exaggerating or emotional spin ... The Hotel Voucher says NO BREAKFAST NO LUNCH NO DINNER , ask her to scan that voucher and posted it on-line and it will make me look like a LIAR and they can DELETE this post as I must be a NUT case as our foe Jim says ..Well they say it takes one to know one LMAO !

At the end of the day I took the pains to write this feedback in this forum is you and other people don't have to face the same . Some kind of appreciation for my effort and time would be nice .

Before I sign off ,Thank You once again for your support and as I said for the exaggerating you have the Duty Manager & the Airline Staff who issued the Hotel Voucher to clarify ...I WIll GIVE YOU €5000 IF YOU PROVE THAT BOTH THESE FACTS ARE FALSE . The ball is in your court , For next time don't jump to conclusions when you don't know the facts ...basic legal framework esp. when you consider yourself worthy of commenting on someone's else experience when you don't know **** about what actually transpired . Kindly do your homework so you don't make an ass of yourself .

As for the incident in the restaurant you can ask the Manager there she will tell I was 'sic' that I could not pay for the buffet and went back later to pay for it having eaten nothing but just to honor the protocol of the place .

As I said I have a life outside of this & my time is VERY precious , so I leave you with this and have fun doing whatever floats your boat .

As far as I am Concerned its VERY straight forward
TWO MONTHS BEFORE I PAID FOR MY TICKET AND AS YOU SAID MADE MY TRAVEL PLANS TOOK THE PAINS AND HAD THE FORESIGHT TO CHECK WITH THE AIRLINE - CAN THE AIRLINE POST AN E-MAIL WHERE THEY SAY THAT THEY WILL NOT PROVIDE HOTEL , I CAN POST AN E-MAIL WHICH SAYS THEY WOULD ! End of Story

Part II
Why did the airline not tell me in the first 30 mins Hey we CANNOT provide Hotel Voucher , Kindly make your own arrangements . Is that asking for too much ?? And mind you as I said for some reason I do 20 international flights for the last 5 years . And when you connect to DIFFERENT airlines , you need to make your own arrangements for long layover !

And I sure you have done so have I , rather than go thru immigration & Hotel transfers we crash in the lounge or Stay at a Transit Hotel in the Airport , and FYI I made a reservation at the TRANSIT Hotel in KLIA at my own expense , as MAS ASKED ME TO WAIT I DID !

Thank You and Have a nice day ...I don't know what your motives are of commenting on other people's misery I hope is's not in the capacity of JIM a LOSER who missed his appointment with the SHRINK and also misplaced his medication .