[jafoinwf]

Why does there HAVE to be more to the story? Because I dared to comment on a gate attendants poor customer service skills? Because we are conditioned that if security is called, then there HAS to be a bad guy involved and Delta wouldn't dare be using security to cover up being awfully rude? Note that the airport contact indicates there was no problem found when security was called. Please see below.

Mr. Blanchard:

Our officer was called by airline personnel and responded. Upon the
officer's arrival he could see there was no security issue, told the
airline person that and left. Your issue is with Delta and the customer
service you received and I will ask the local Delta manager to respond.
In addition, you may want to contact Delta, as your fellow passenger
did, to express your displeasure.

Your email does not indicate you were treated poorly by our Airport
officer, is that correct? What if next time there truly is a threat, but
the officer would choose not to respond? The officers have a duty to
check out each call.

I am truly sorry you had a negative customer service experience. I know
air travel can be very frustrating; I wish you safe and trouble-free
travel in the future.

Thank you again for notifying us of this incident.