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Old Dec 19, 2011, 8:43 PM
Eric Zornberg Eric Zornberg is offline
 
Join Date: Dec 2011
Posts: 1
Default EL AL Takes no responsibility for our loss

Our EL AL flight took off and returned to Tel Aviv because of mechanical problems. We sat on the plane for 4 hours and missed our connecting flight with EasyJet in London. We had to stay overnight in a hotel and buy new tickets on EasyJet. We lost $500 and a day of paid for vacation and EL AL refuses to compensate us in any way. Our request for an upgrade to business class on our return leg was rejected. They offered to consider any expenses we had during the delay ie while we were sitting on the plane!
 

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