[Manfred V]

Commercial passenger airline pilots are nothing more than glorified bus drivers. They are supposed to be concerned with passenger comfort first and foremost, but they are mostly bitter because they have flown from Omaha to Dallas, then Dallas to Denver, then Denver to Seattle, then Seattle to Portland. They then layover for the night and do the same route in reverse the next day. Most are ex-military that are used to being told what to wear, where to be, when to be there and what to do. Having a care in the world for a stupid civilian passenger is the last thing on their mind. I would not be the least surprised that Capt. Frank adjusted the cabin temp. to the oppisite of the request just for spite.
He should look for a job transfer to Fed Ex or UPS and only have to deal with cargo.

[jimworcs]

h

They are supposed to be concerned with passenger comfort first and foremost

I prefer when they are conerned with safety first and foremost. Despite my criticisms, the US airline industry is the safest in the world, so in that respect their priorities are correct.

[Manfred V]

I couldn't agree more.
But, when between the two of them in the cockpit, they are challenged to keep the cabin temp. at a comfortable level, you have to wonder if the plane is poorly maintained, are the pilots incompetent or are they just obstinate *******s???

[jimworcs]

Yeah, if you think this event ever happened except in the fevered imagination of the OP....

1. The passenger followed the Capt to McDonalds.
When an aircraft lands, the passengers disembark before the crew. For this to pan out the OP had to disembark then sit and wait for the crew to get off. How did he even kbow they would disembark? Did he just wait on the off chance? For what purpose?

Then, he follows the guy to a fast food restaurant to confront him about the temperature. He has already crossed the line from irate passenger to nutter...but

2. He finds three agencies, count them 3, all of whom respond to his serious complaint and immediately apologise, reassuring the OP they have no criticism of him and launch an investigation into this major incident, so fearful are they of a lawsuit which could potentially bring down civil aviation in the US.

3. The proper "investigation agency" meanwhile is getting ready to interview Capt Frank about this scandal, and perhaps even test him. The National Air Cabin Monitoring Agency take their role very seriously and it surprises me that Capt. Frank has not already been grounded after displaying such unstable and sadistic behaviour.

4. Luckily, we have an alert passenger who can see the danger. Notwithstanding the efforts of the airline, FAA and DOT, we need alert, good citizens like ths one to check the credentials of the pilots flying us. Luckily for us, he is an influential man who knows people in Washington. Things are gonna change... And our hero is right in the forefront of it. Without brave, standout citizens like him where would we be? You got to fight, for your right, to comfortable temperatures. It is time for another million man march.

5. Finally we discover why our humble hero, ready to take on ths brave battle can do so. He is an expert. Turns out his son has flown Boeing jets for ten whole years and so impressed Boeing that he was given a special award. Yep, the rigourous folks in Chicago and Seattle were monitoring all the pilots flying their aeroplanes and singled out the outstanding achievements of the OP's son for an award.

I think it is more than the son who deserves an award. For outstanding bravery in the face of chilly temperatures, and active citizenry I award the Rosa Parks Air Cabin Temperature Freedom Award to the OP All Business.